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Hi, I’m Joe Burnich with BigWestMarketing.com. Welcome to another video in the Boost Your SEO series. In this one, we’re going to be talking about Google messaging to boost your SEO. So let’s get started with that right now.
Okay, so not too long ago Google came out with this new little feature on the Google My Business app that allows you to actually do some text messaging with potential clients. So what happens is they find you on Google, on their phone, on their smart phone. This is only for smart phones. And then they reach out and message you. And then, if you have the Google My Business app, which I’m going to show you in just a second, then you can respond through that and it’ll actually go to their text messaging program regardless of what kind of phone they’re using.
So, real quick, let’s jump over to my computer here. And, you see, when you’re in the Google My Business dashboard, your dashboard, this is mine, but you go over and you click on a messaging. Okay, you used to be able to go in and set your messaging up through this dashboard here, but now they’re making it so you have to get the Google My Business app. Okay? And it’s good to have this anyway for all kinds of reasons. If you watched any of my other videos in this series, you’ll know what I’m talking about.
So let’s jump over to some screenshots of my cell phone real quick. And so, here we are. So let’s say that people are on their phone and they search for Big West Marketing, and they see my Google profile page here. Okay? You’ll notice on the phone, not on the computer, but on the phone there’ll be this little option to click message. Okay? This is the messaging feature, as long as you have it set up. Okay? And what will happen is, once they click on that, then it’ll go over to this screen, it’ll open up their text messaging program. So I have an iPhone, this is what my text message program looks like. And then you can start texting back and forth with the business owner, which is going to be you. All right?
But let’s jump in and see how we set this up. So, first of all, we’ve got to download the Google My Business app. This is what it looks like. All you do is go to the app store and you search for Google My Business and you download this app. You put in your username and password that you use for your Google My Business account, you’re ready to go. Okay? So once you get that downloaded and onto your phone, then the next thing you want to do is open it up, and you’re going to see something similar to this when you open it up. Now notice that there’s these little icons along the bottom. What you want to do is click on customers, and then you’ll see this screen. Okay? It’s going to display all your reviews by default.
But notice where it says messages up at the top, right up at the top next to reviews. And you’re going to click on that and you’re going to see something similar to this. It’s probably to ask you to set it up the first time and then you’ll be able to put in your welcome message. So I put, “Thanks for contacting Big West Marketing. What questions can we answer today?” Okay?
So what’s going to happen is we’re going to get a little conversation going. I’m going to turn that into a phone call. Now I have one client in the Northeast, in a big city in the Northeast, that is saying he’s getting two or three, sometimes four people actually message him a day. Okay? Results vary in different parts of the country. Some people are using this, some people are not. Either way, you want to have this set up, because like I was talking about before in the other videos, it’s one more signal to Google that you are interacting with your customers, that you are the real deal. It builds that trust factor, which can help your rankings. It can boost your SEO.
So, like I said, go get the app, set up the messages, and then start going back and forth with people if they reach out, and do it quickly, turn it into a phone call, and then book that job. Okay? If you have any questions, give us a call, 406-493-1881, or visit BigWestMarketing.com and book your free consultation. Once again, my name is Joe Burnich and I will talk to you soon.